General
- MultiLit Pty Limited (“MultiLit”) owns or has a licence to the copyright in all programs on this Website.
- In purchasing any product, you acquire the right to use that program subject to the copyright laws and the terms of this notice.
- You agree not to undertake any act that infringes the copyright in this product. In particular, you agree not to copy, reproduce, translate, adapt, vary or modify this product without the express consent of MultiLit, or unless otherwise permitted by the Copyright Act 1968 (Cth).
- For all MultiLit programs (with the exception of PreLit), the use of MultiLit publications and attendance at professional development workshops is for personal education use in schools with State/Territory accreditation (‘Accredited Schools’). Other commercial use, hiring or lending, or other use as part of any commercial, not-for-profit, or fee-paying programme of instruction or tuition not carried out within an Accredited School is strictly prohibited.
- Your right to use any product commences upon your purchase of these products, but this right to use may be terminated if you infringe MultiLit’s rights in the product.
- Your right to use shall be governed by and construed according to the laws of the State of New South Wales, Australia.
- Returns are accepted within 30 days of the date of purchase if the wrong product was purchased and a replacement will be provided.
Discounts
Publications
For all publication sales (programs and products):
- A 10% discount will apply to MultiLit publication orders of $9,000 or more, received in the same order
- A 15% discount will apply to MultiLit publication orders of $20,000 or more, received in the same order.
Note: Discount does not apply to professional development bookings or eLibrary subscriptions.
Professional Development
InitiaLit and SpellEx Professional Development only:
- 1 participant: full price
- 2–5 participants: the second and subsequent participants will receive a 40% discount (when booked in the same order)
- 6+ participants: the second and subsequent participants will receive a 50% discount (when booked in the same order).
MiniLit Sage, LanguageLift and MacqLit Professional Development:
- 1 participant: full price
- 2+ participants: the second and subsequent participants will receive a 20% discount (when booked in the same order)
Conditions of Purchase
- InitiaLit–Foundation, InitiaLit–1, InitiaLit–2, MiniLit, MiniLit Sage, LanguageLift, MacqLit, SpellEx, Spell–It, Reading Tutor Program, and Word Attack Skills – Extension are available only for purchase by schools, and can only be used for non-commercial purposes.
- Purchase of the related Professional Development Workshop is required with the first purchase of InitiaLit, MiniLit, MiniLit Sage, LanguageLift, MacqLit, SpellEx and Spell–It. Fulfilment of this requirement grants the school the membership associated with this program, and schools may then purchase additional kits, consumables and replacement components.
eLibrary subscriptions
- eLibrary subscriptions will automatically rollover every 12 months from the date of your initial subscription and subsequent renewal.
- Subscription pricing will update upon renewal to reflect updates to calendar year pricing.
- You will receive a renewal notification one month prior to your renewal date. To change your subscription tier or to cancel your subscription, please contact us. Please note that partial year refunds are not available.
- For multi-campus schools, one eLibrary subscription is required per campus.
Professional Development
- A place on a Professional Development (PD) Workshop is only guaranteed once a completed Registration Form has been received. Schools will be sent an invoice for payment.
- Cancellations of a PD Workshop must be made in writing and emailed to [email protected] at least seven working days prior to the course date. There will be a fee of $77 (incl. GST) deducted for all cancellations within seven working days of the course date.
- Occasionally and only in unavoidable circumstances, MultiLit reserves the right to cancel or re-schedule a PD Workshop. In these circumstances, full refunds or an alternative PD Workshop will be offered.
Shipping
Australia and New Zealand: Shipping is free.
International: Please contact us for a quote.
Delivery times
Orders are generally processed and dispatched within five business days. All orders are shipped via Australia Post. Delivery times within Australia are usually 5-15 business days, depending on delivery location, and 10+ business days for international orders.
From time to time, Australia Post domestic delivery times may be disrupted – please check the Australia Post website for updates.
Returns & Exchanges
We will accept a return within 30 days from your receipt of order. Items must not be marked, stamped or damaged.
Please email [email protected] to obtain a return authorisation number (RA) before you initiate the return. Items/programs can’t be returned without a return authorisation which can only be issued by MultiLit Customer Service team.
We recommend you return the items via registered post or courier with a copy of tax invoice and Return Authorisation Number to:
TIFS (MultiLit Return)
Warehouse 1B/ 35 Stennett Road
INGLEBURN NSW 2565
We will process a credit to your account once the items are received by our warehouse.
For exchanges, the exchanged items are usually processed as a separate order. The credit of the return will be applied to the exchanged items when the credit is processed.
If you have received incorrect items in your order
To report an incorrect item received, please email [email protected] within 30 days of receipt of the order to obtain a return authorisation number (RA) before you initiate the return. Items must not be marked, stamped or damaged. Please include full details of the items you are returning and the reason. MultiLit will then email return shipping labels and instructions to you, and will send the correct items.
If items in your order are faulty
To report a faulty item received, please email [email protected] with the details and a photograph of the faulty item within 30 days of receipt of the order. A replacement item will be dispatched once MultiLit has received this information and confirmed a replacement can be provided.